WaveShort is operated by BANG XIONG TRADING TECHNOLOGY CO., LIMITED (hereinafter referred to as "Company"), providing short-form drama streaming services.
2. Service Introduction
WaveShort is a streaming service that provides short-form dramas on mobile devices. These Terms of Service govern all conditions of use for all services provided by WaveShort.
3. User Agreement
By registering and using the Service, you agree to be bound by these Terms. Users under the age of 14 may not use the Service without the consent of a legal guardian.
4. Membership and Payment
WaveShort offers paid membership services.
Membership fees vary depending on the selected plan and are charged at the amount specified at the time of purchase.
Subscription plans renew automatically on a monthly/yearly basis until cancelled.
Payments are processed via credit card or other designated payment methods.
5. Refund Policy
All content and memberships provided by WaveShort are classified as digital goods.
Due to the nature of digital content, all payments are non-refundable (0-day refund policy).
If you cancel a subscription plan, automatic renewal will stop from the next billing date, and the already paid period will remain valid.
6. Content Usage
All content is copyrighted by WaveShort or its content providers.
Content may only be viewed for personal, non-commercial purposes.
Unauthorized copying, distribution, transmission, or posting of content is prohibited.
7. Merchant Content Compliance Control Policy
Our company will establish and continuously improve the content review and control mechanism to ensure that its products, services, and promotional content do not involve prohibited or illegal content such as pornography, violence, gambling, drugs, terrorism, or infringement of others' legitimate rights and interests. Specific measures include but are not limited to:
Content Review Mechanism: Conduct manual or technical reviews of uploaded, published, or displayed content; establish automated review tools such as keyword filtering and image recognition; and conduct focused monitoring of high-risk content.
Categorized and Tiered Management: Implement tiered management based on the nature of the content; apply control measures such as access restrictions and age verification for products or services that may involve sensitive content.
User Reporting Mechanism: Establish convenient reporting channels, respond to and handle user reports promptly, and complete verification and disposal within the specified time frame.
Training and Accountability: Provide regular compliance training to operations, review, and other relevant personnel; clarify job responsibilities; and hold accountable those who fail to properly handle non-compliant content.
Recording and Traceability: Retain records of content reviews and disposals to ensure traceability and auditability, and cooperate with regulatory authorities and payment service providers in compliance inspections.
8. Merchant Fraud Monitoring and Dispute Handling Policy
Our company will establish a comprehensive fraud risk monitoring system and dispute handling mechanism to ensure transaction security and user rights:
8.1 Fraud Monitoring Mechanism
Establish transaction behavior analysis models to conduct real-time monitoring and alerting for abnormal transactions (e.g., high-frequency transactions within a short period, large-value transactions, logins from different locations).
Set risk control rules such as transaction limits and frequency restrictions; implement measures like manual review, delayed shipping, or transaction suspension for high-risk transactions.
Regularly evaluate and update risk control strategies, and adjust monitoring rules promptly based on industry risk changes.
8.2 Refund and Dispute Handling Process
Clearly define refund application conditions, timelines, and processing procedures; complete the review and processing of user-initiated refund requests within the specified time.
Establish a dispute handling mechanism to conduct objective and fair investigations into transaction disputes, providing supporting materials such as transaction vouchers and logistics information when necessary.
Record and archive dispute handling results, regularly analyze the causes of disputes, optimize product and service processes, and reduce the dispute rate.
Cooperate with payment service providers and regulatory authorities in dispute investigations, providing relevant materials as required, and refraining from concealing, falsifying, or destroying evidence.
8.3 Responsibility and Penalties
For fraud losses or disputes caused by the merchant, the merchant shall bear corresponding responsibility and take remedial measures.
Employees involved in fraud or disobey operations shall be dealt with seriously and held legally accountable.
The above policies should be regularly evaluated and updated to ensure consistency with laws, regulations, regulatory requirements, and payment service provider agreements.
9. Limitation of Liability
The Company is not liable for service interruptions, data loss, or other indirect damages.
The Company does not guarantee the accuracy, completeness, or timeliness of the content.
10. Account and Privacy
Users are responsible for the security of their account information.
Personal information is processed in accordance with the Privacy Policy.
11. Service Changes and Termination
The Company may change or discontinue the service without prior notice. However, reasonable notice will be provided for paid services.
12. General Terms The
interpretation, validity, and enforcement of these Termsof Service, as well as any rights and obligations arisingfrom or related to the use of this service betweenmembers and the Company, shall be governed by andinterpreted by the laws of the Hong Kong SpecialAdministrative Region of the People's Republic of China(hereinafter referred to as "Hong Kong"l, except for
conflicts of law governed by them.Any disputes, disputes, or claims arising from or relatedto these Terms of Service or the use of this Service shallbe submitted to the exclusive jurisdiction of the relevantregulatory authorities, law enforcement agencies, orjudicial authorities of the Hong Kong SpecialAdministrative Region. Both parties hereby irrevocablyagree to accept exclusive jurisdiction of the Hong Kong
courts.
13. Contact Us
If you have any questions about the Service, please contact us below.
Company: BANG XIONG TRADING TECHNOLOGY CO., LIMITED
Address: UNIT 89, 3/F, YAU LEE CENTRE, NO.45 HOI YUEN ROAD, KWUN TONG, KOWLOON, HONG KONG
Terms of Service